Background: Despite the intentions in many private hospitals to improve patient safety and quality of care, there is a lack of effort to understand nurses’ /Physicians perceptions of patient safety culture. Hospitals with a positive safety culture would be characterized by open communication among their medical staff, magnifying the importance of patient safety, continuous training for patient safety practice, and encouragement to freely report medical errors. Safety has to do with the lack of harm. Quality has to do with efficient, effective, purposeful care that gets the job done at the right time. Meester et al. (2013).
AIM: To identify the level of knowledge among outpatient medical staff and compliance with international patient safety goals at the Mediclinic Alnoor Hospital
METHOD: A retrospective interventional study design used, the field of the study was Mediclinic, Alnoor hospital OPD.
Clinical staff (Nurse, Physicians, and receptionist.)
Staff who are willing to participate.
Staff present at time of study
Clinical staff who are not willing to participate or not present at time of study
Data Collection Methods:
Data that was used to attain the goals of the study:
Secondary data was collected from annual reports, journals books, researches, thesis, dissertations, articles, working papers, and the Worldwide Web.
Primary data was collected from expert content analysis, panel of Judges and the survey questionnaire which was developed in contrast with hypotheses and research model. A convenience sample, a type of non-probability sampling method was used.
Phase I. Baseline data collected from Literature review. Baseline data assisted in identifying the gaps in the staff knowledge and practice.
Phase II. Data collected in form of questionnaire .The respondents respond quickly as compared to people randomly selected as they have a high motivation level to participate.
Data analysis done, find the reasons for the non-compliance to the hospital protocols related to International Patient Safety Goals.
RESULTS: The main data-analysis included 26 participants. The diagram showed group analysis that out of 1326(51 questionnaire vs 26 participants) responses 1171 -88% strongly agreed, 108 -8% responses were moderately agreed, 24 responses i.e.2% were slightly agreed, 1% i.e. total of 9 neither agreed nor disagreed, once slightly agreed and slightly disagreed responses were same 0.2% total number of 2 responses while 0 % of total disagreed.
CONCLUSION: The result shows that there is an agreement among participants on high application of each international patient safety goals variable, This indicates that the medical staff working at Outpatient department Mediclinic Alnoor JCIA Hospital recognize the importance of the International Patient Safety Goals variables The Patient Identification &communication was having the highest impact, followed by Safety of medications &surgery, then Infections &fall hazards reduction respectively.
REFERENCES: Knowing Doing Gap! (IPSG …www.linkedin.com › pulse › /.(Brennan and Leaped, 1991; Leaped et al., 1991). July 11, 2016.DR M Z. KARIM. Fadhillah, H. et al. (2018), Meester et al. (2013) Patient safety history.(Brennan and Leaped, 1991; Leaped et al., 1991, High-Alert Medications – RN.com August 31, 2016. / February 13- 2009 February 13, 2012)
- 12th International Nursing, Healthcare and Patient Safety Conference from July 25-27, 2023 in Holiday Inn Dubai, Al Barsha, Dubai, UAE.
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- 13th American Healthcare & Hospital Management Summit from November 15-18, 2023 in Los Angeles, USA.
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- 13th World Nursing, Healthcare Management, and Patient Safety Conference in Los Angeles, USA on November 15-18, 2023