The Role of Social Sustainability in uplifting Healthcare workers and Patients

Dr. Priyanka Hemant Pansare

ucjournals March 2, 2024

300 2 minutes read

Presented in International Healthcare, Hospital Management, Nursing, and Patient Safety Conference Holiday Inn Dubai, UAE & Virtual
Poster Presenter Name: Dr. Priyanka Hemant Pansare
Global Journal of Healthcare, Hospital Management, Nursing, and Patient Safety
Unified Citation Journals, Nursing 2024, ISSN 2754-0952
Biography: General Practitioner @ New Ibn Sina Ajman| MBBS, MPC, NLP
Keywords: Sustainability, Health Care, Patient Care, Triple bottom line

Background: Social sustainability in healthcare is essential for enhancing the wellbeing of healthcare workers and patients. This study focuses on healthcare institutions in the United Arab Emirates (UAE) to explore the implementation and impact of social sustainability practices. The “empty cup” metaphor illustrates the depletion of healthcare workers’ well-being due to job stress and burnout. Objective: The primary objective is to examine how social sustainability practices affect healthcare worker well-being and patient care quality. Additionally, the study explores how addressing the “empty cup” phenomenon, competitive corporate cultures, and leadership roles can lead to a more resilient healthcare workforce.

Methods: A random sample of 62 healthcare workers from various UAE institutions was utilized. Data was collected through surveys and interviews, focusing on fair compensation, work-life balance, supportive work environments, mental health resources, and the impact of competitive corporate cultures. Both qualitative and quantitative methods were used for comprehensive analysis.

Results: Supportive organizational practices, collaborative work environments, and comprehensive well-being programs significantly improve healthcare worker satisfaction and patient care outcomes. Addressing job loss and burnout is critical for promoting social sustainability. The “empty cup” phenomenon was a significant barrier to well-being, with high stress and emotional exhaustion reported. Competitive corporate cultures and inadequate leadership support exacerbated these issues.

Conclusions: Integrating social sustainability into healthcare operations is vital for creating an equitable and sustainable system. Key recommendations include adopting fair compensation policies, promoting work-life balance, and establishing supportive organizational practices. Addressing the “empty cup” phenomenon with mental health resources and a collaborative work environment is crucial. Reducing competitive pressures and enhancing leadership support are also vital. These measures are expected to improve healthcare worker well-being and patient care quality, contributing to the long-term sustainability of healthcare institutions

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